5 Qualifying Questions to Ask Your Next HVAC Company
Before selecting an HVAC company to do work on your home's energy system, there are a number of deciding factors that you need to take into consideration. Heating, cooling and hot water systems are critical for your family's well-being and should be given an appropriate amount of attention. Often, home owners make knee-jerk decisions that are based solely on price without actually comparing 'apples to apples.' There are many good HVAC companies out there to choose from, however there are twice as many you should stay away from.
So, how should you make the decision? What are some things you need to know in order to make the right overall decision to keep your home safe, creating the cleanest environment possible? Here are 5 questions you should ask an HVAC company before you hire them.
Are you licensed, bonded and insured?
If an HVAC technician isn't licensed, it means they haven't earned the right to work on your HVAC system. Licensed techs go through extensive training and are qualified to keep your home energy products running safely. It is also a good idea that they be bonded and insured incase anything happens while they are working in your home - you don't want to be liable.
How much experience do you have?
Select a reputable HVAC company that has a long-lasting footprint in the business. Ask how long they have been in business and how much experience their technicians have. In addition, ask for their expertise on your specific make and model of furnace, air conditioner or hot water tank.
Can you supply references?
A written estimate is common in the HVAC industry, but you should also ask if they have customers that would vouch for them. Asking a past customer - or even looking at online reviews will give you a good idea of the company's quality or work and customer relations skills. If the company won't give you any references, perhaps there is a reason.
Do you offer warranties and guarantees?
A reputable HVAC company should offer warranties on the products they sell and a certain time allowance for guaranteeing their work. Ask for the terms of both in writing, and ask them to go over the terms in person and explain to you in detail how the terms work. Most HVAC products come with some sort of manufactures warranty and sometimes additional coverage can be added. Make sure you understand these terms before making a final decision.
What do you charge?
Lastly, consider pricing. Ask about the cost of the product and the cost of labour to install the product. Also, ask what their current service rates are as your system will need to be maintained in the future. It can be tempting to automatically select the lowest price, so be sure to compare 'apples to apples' when looking through prices for products and labour rates. Typically, a smart decision is to take a 'middle of the road' quote so you can have peace of mind knowing you aren’t sacrificing quality for dollars.
At 4 Seasons Heating, Cooling & Electrical we excel in all of the decisions factors described above. We have decades of experience, all our technicians are licensed, bonded and insured and our workmanship is backed by industry setting groups like the HRAI and the BBB. We have many, many happy customers that can vouch for not only the quality of our products and services, but our customer service skills and going the extra mile. We are proud of our product lines and offer competitive industry service and retail rates. We offer free, in-home, no-obligation quotes and book appointments 24/7 by phone or online.
The next time you are in need of a heating, cooling or hot water quote, reach out to us by phone at (204) 953-5700 or online at http://servicemyhome.ca/appointment.html
- and put us through the screening test!